We're serious about your privacy
Privacy Notice
Last updated: January 26, 2025
Your privacy is important to ProjectTeam, Inc. (“ProjectTeam,” “we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how ProjectTeam collects, uses, protects, and discloses information obtained through our websites and related services (collectively, the “Websites”).
By accessing or using ProjectTeam’s Websites, you consent to the data practices described in this Privacy Policy.
Why we collect your Personal Information
ProjectTeam collects personal information such as your name, email address, mailing address, telephone number, organization name, and other contact details for legitimate business purposes. This information is used to provide access to our products and services, deliver customer support, respond to inquiries, administer accounts, improve our offerings, and communicate information that may be relevant to you regarding ProjectTeam products or services.
ProjectTeam may also collect aggregated or anonymized demographic and usage information that does not personally identify you. This information is used to analyze trends, understand how our Websites and services are used, and improve the quality, performance, and functionality of our offerings.
ProjectTeam does not knowingly collect or use sensitive personal information, such as information related to race, religion, or political affiliation, without explicit consent.
Automatically Collected Information
When you visit ProjectTeam’s Websites, certain information is collected automatically. This information may include your Internet Protocol (IP) address, browser type, operating system, domain name, access times, and referring website addresses. Automatically collected information is used to operate and maintain the Websites, support security and performance, troubleshoot issues, and generate aggregated usage statistics.
Automatically collected information is processed solely for operational, security, and analytical purposes within the applicable commercial or government-authorized environment.
Marketing Communications and Research
From time to time, ProjectTeam may use your personal information to send service-related notices, product updates, marketing communications, or invitations to participate in surveys or market research. These communications help us evaluate customer satisfaction and improve our products and services.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in those communications. Service-related communications that are necessary for account administration, security notifications, or system operation may continue to be sent.
How We Collect Personal Information
ProjectTeam collects personal information in a variety of ways, including when you complete online forms, request information, register for an account, participate in surveys or events, communicate with us by email or phone, or become a subscriber to our services. Information you provide is stored securely and used only for purposes consistent with this Privacy Policy.
Use of Cookies and Similar Technologies
ProjectTeam Websites use cookies and similar technologies to enhance functionality and improve user experience. Cookies are small text files placed on your device that allow the Website to recognize returning visitors and remember preferences.
Cookies are used to support Website functionality, analyze traffic patterns, understand user interactions, and improve overall performance. You may choose to accept or decline cookies through your browser settings. If you decline cookies, certain features or functionality of the Websites may not operate as intended.
Click-Through URLs
Some ProjectTeam emails may contain click-through URLs that redirect through our servers before reaching their destination. This allows us to measure the effectiveness of communications and understand interest in specific topics.
How We Protect Your Personal Information
ProjectTeam employs administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Personal information is stored on secure systems within controlled environments and protected using industry-standard security practices, including encryption technologies such as Secure Socket Layer or Transport Layer Security where appropriate.
ProjectTeam employees receive training on data protection and confidentiality obligations and are subject to confidentiality and non-disclosure requirements. ProjectTeam does not read or monitor the private content of customer communications within the platform.
ProjectTeam also engages qualified third-party security professionals to assess, audit, and test our systems. Findings from these assessments are used to strengthen security controls and improve our overall security posture. While we take reasonable measures to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
Commercial and Government Environments
ProjectTeam operates both commercial and government-authorized environments to support the needs of different customer types.
Customer data is hosted and processed within the environment associated with the applicable subscription or agreement. Data from commercial environments is logically and operationally separated from data hosted in government-authorized environments, including environments designed to support compliance with the Federal Risk and Authorization Management Program (FedRAMP).
ProjectTeam maintains administrative, technical, and organizational controls to help ensure data remains within its designated environment and is protected in accordance with applicable contractual, regulatory, and security requirements.
Third-Party Use and Disclosure of Information
ProjectTeam does not sell, rent, or lease customer lists to third parties. ProjectTeam may share personal information with trusted third-party service providers who assist with services such as hosting, analytics, communications, customer support, or delivery of services. These service providers are permitted to use personal information only as necessary to perform services on behalf of ProjectTeam and are required to maintain appropriate confidentiality protections.
ProjectTeam may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect the rights or property of ProjectTeam, or protect the safety of users or the public.
Links to Other Websites
ProjectTeam Websites may contain links to external websites not operated by ProjectTeam. We encourage you to review the privacy policies of any third-party websites you visit. ProjectTeam is not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
ProjectTeam may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and continued use of the Websites constitutes acceptance of the updated policy.
Contact Information
If you have questions or concerns about this Privacy Policy or believe ProjectTeam has not adhered to it, please contact us at: security@projectteam.com. We will make commercially reasonable efforts to investigate and resolve any concerns promptly.